Refund & Return Policy

Last updated: June 2026

1. Return & Replacement Policy

Since Ahaarika Naturals deals in consumable food products and spices, we maintain a strict non-returnable policy to ensure the highest standards of hygiene and quality for all our customers.

However, we will gladly offer a replacement or full refund in the following exceptional cases:

  • You received a damaged or tampered package.
  • You received an incorrect product (different from what you ordered).
  • The product has expired or is unfit for consumption upon delivery.

2. How to Request a Refund/Replacement

If your order meets the criteria above, please follow these steps within 48 hours of delivery:

  1. Take clear photographs of the damaged product or incorrect item, clearly showing the label and packaging.
  2. Email the photos along with your Order ID to customersupport@ahaarikanaturals.com.
  3. Our support team will review your request within 1-2 business days.

3. Refund Processing

If your refund request is approved:

  • Prepaid Orders (Online Payment): The refund will be processed to the original payment method (Credit/Debit Card, Netbanking, UPI, Wallet) within 5-7 business days.
  • Cash on Delivery (COD) Orders: We will request your bank account or UPI details via email to manually process the refund within 5-7 business days.

4. Cancellations

You may cancel your order free of charge before it has been dispatched from our warehouse. To cancel, please email us immediately with your Order ID. Once an order has been shipped, it cannot be cancelled.

5. Late or Missing Refunds

If you haven't received a refund within the stipulated time, first check your bank account again. Then contact your credit card company or bank, as it may take some processing time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at customersupport@ahaarikanaturals.com.